Here is T.Y’s Commitment:
HANDMADE JEWELRY. Fine jewelry is a symbol which reflects your style, character and love. At T.Y, your jewelry are set by master craftsmen, we apply the same high quality standards to diamond, then your diamond and setting are reviewed multiple times for quality assurance, and finally an appraisal of your individual ring is created for you. That is what we have been insisting on doing in 23 years! Not for anything else, only we wanna to showed more happiness on your face.
We still belive the most precious is not the jewel but THE ONE who wears it. JUST MAKE YOUR PROMISE, WITH THE TOUCHABLE RING. May all lovers unite in marriage! Attention: because of shooting or display and other reasons, such as occurred with the picture color material is not the same as the slightly, please take physical design and color shall prevail.
Mineral moissanites was discovered by Henri Moissan while examining rock samples from a meteor crater located in Canyon Diablo, Arizona, in 1893. Artificial silicon carbide had been synthesized in the lab just two years prior to Moissan’s discovery by Edward G. Acheson.
The crystalline structure is held together with strong covalent bonding similar to diamonds, that allows moissanites to withstand high pressures up to 52.1 gigapascals. Colours vary widely and are graded in the D-H-J range on the diamond color grading scale.
All of moissanites grade basic on diamond, then it will easy to compared with diamond. According to these pictures showed, we can saw that moissanites is closed to diamond, but the point is how much dollars it is which we most care about. And is it test as real diamond does? The good news is moissanites just cost about 1/10 of diamond price. It means that we can spend less money to fulfill our carat dream by moissanites instead of diamond. And it is positive test as diamond does. It means we can customized a same design moissanites jewelry to instead of our diamond jewelry to join any party and activities, and never afraid to loose our expensive diamond jewelry in these place. And nobody can found they are moissanites. Which one do you want? Do you want your jewelry be Ring 3? Please choose T.Y if you refused cutting corners and low quality jewelry. T.Y Jewelry, your expert of jewelry customization. Choose us, choose high quality jewelry. All of jewelry are handmade by skilled craftsman in T.Y. Please wait for 5-7 business days to finished its processing. What you will get when you purchase your own jewelry in T.Y? 1.) Cost-effective and high-performance products. 2.) Exquisite jewels made by highly skilled craftsman in fashionable jewel cases. 3.) Realize Your “Carat” Dream. 4.) Customize the jewel you want.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fash Jewels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fashjewels.de
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.